Privacy Policy

Welcome

Thank you for visiting Washington DC Custom Saunas. Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you interact with our website or request services. By using this site, you agree to the practices described below.

1. Information We Collect

We collect only the information you voluntarily provide, which may include:

Your name, email address, and phone number submitted through quote or contact forms

Project details you share during consultations or inquiries

Feedback or messages submitted through our website or social channels

We do not collect financial, medical, or sensitive personal information through this website.

2. How We Use Your Information

Your information is used solely to provide better service and communication, including:

Responding to inquiries and preparing quotes

Scheduling consultations and service appointments

Improving customer support and website functionality

Sharing updates, offers, or tips (only if you opt in)

Washington DC Custom Saunas does not sell, rent, or share your personal details with third parties. All information is securely stored and used only as outlined here.

2a. SMS Communication

A phone number submitted here opens the line for calls and emails from our team — text messaging requires its own separate step. If receiving project updates or scheduling reminders by SMS is something you'd find helpful, look for the optional consent checkbox on our quote or contact form and check it to get started. From that point, you may receive texts covering things like your consultation details, quote follow-up, or project coordination. Carrier message and data rates may apply and frequency will shift depending on where your project stands. Text STOP at any moment to end messages, or HELP if you encounter any issues. Your decision on texts has no bearing on whether you receive a quote or move forward with our services. We keep your number and consent preference internal — they are never sold or disclosed to outside marketing contacts.

3. Consent

By using this website or submitting a form, you consent to the terms of this privacy policy. If you prefer not to share information, please refrain from submitting forms or direct contact through the site.

4. Opting Out

You may unsubscribe from communications or request that we delete your information at any time. To do so, simply contact us using the form on our website:

🔗 http://washingtondccustomsaunas.com/contact

5. Policy Updates

This privacy policy may be updated periodically to reflect new services, regulatory changes, or security improvements. Updates will be posted on this page. Continued use of the site following updates indicates acceptance of any changes.

6. Contact Us

For questions about how we handle your personal information—or to request removal or updates to your data—please reach out:

📍 http://washingtondccustomsaunas.com/contact
📞 (202) 817-2525

Thank you for choosing Washington DC Custom Saunas. Protecting your privacy is part of our commitment to delivering trusted, professional service while building your wellness space.